Service is ridiculous like seriously it is so bad. They don't call people in order, they all go on lunch at the same time, they stroll about pretending they are doing work and have personal conversations on the main front desk. Would rather drive to Erdington and pay parking than go back again.
Verry poor service in office .Staff always talking each other they dont bother to faster service And if you want to submit any paperwork you need to come few time time when they scan and sending any document but always main office didnt recive any paper its happenig every time .
Disgusting customer service skills
Staff are friendly but ques are ridiculously long, shortage on staff like 4 in at a time with several people to see. Staff do not open on time says 9am open but they arrive 10-20 mins late. Not impressive at all
The waiting its like for long but they do manage to help you service is good.
Saltley Neighbourhood Advice & Information Office is a UK Local Government Office based in Birmingham, West Midlands. Saltley Neighbourhood Advice & Information Office is located at 54 Highfield Rd, Birmingham B8 3QU, UK.
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