Lovely bright, spacious, clean store. Good choice of little pets and fish and a great choice of pet food and accessories.
Excellent quality service/products,staff are excellent spending plenty of time with you to ask any questions about the animals you wish to purchase,staff have a great knowledge of the animals.would recommend.
I recently came to this store to exchange a harness for my dog. I don't usually bring my dog with me, but did this time. She was very well received and enjoyed the fuss. My daughter ditched me to watch the little fluffy creatures be fed and cleaned out. The staff doing that task were lovely with her and got her to help. She hasn't stopped taking about it all week. I got everything I needed a very good visit thank you.
Great place for pet owners. Only thing that I didn't like was a quite low selection of puppy foods. Especially if you want to get something different than chicken which is the main ingredient in most of foods. Prices are not the lowest on the market but anyways it's worth to pop in and look around. You will definitely find something for your pet.
Just been to buy 2 male rats as one of my two existing rats died & you don't keep a social animal like a rat alone.The level of service was top-notch. Jess had some trouble getting the rats out as they weren't used to being handled yet and ran away from her hands, but she prevailed with perseverance, and soon we had 2 wee lads in a green tub ready for inspection. She took us through a full health check on each rat, and went through a checklist of things to do to ensure they were happy and comfortable. Getting them boxed up was quite an entertaining challenge. As soon as they saw the box they were like "nope!", but again, patience and persistence paid off. That said, by the time I was walking out of the shop, the little guys were already looking their heads out through holes in the box. So, top marks to Jess and her colleagues, who looked after me throughout. Great customer service.
Pets At Home Erdington is a UK Pet Store based in Birmingham, West Midlands. Pets At Home Erdington is located at Ravenside Retail Park, Kingsbury Rd, The Royal Town of Sutton Coldfield, Birmingham B24 9QB, UK.
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