Excellent customer service. I have just booked a trip to Australia, stopping in Bangkok and Koh Samui on route for a few days. The initial representative Michael was very patient and created a perfect package for me, tweaking it several times at my request, and even lowering the price as flight pricing changed. Then Orsa helped finalise the trip, and helped book the perfect seats when hearing I was very tall. I checked the pricing online and through a competitor and found TrailFinders to be very competitive. Overall I can highly recommend and will use again in the future.*** An update after completing the trip they organised. Everything ran very smoothly and the transfers they organised were excellent. One small issue with the TrailFinders representative on one of the islands sending me strange messages and then deleting them, including asking me out for drinks, in the early hours of the morning. And whilst comical for a while soon became tiresome, and can still wholeheartedly recommend the company and their services.
Great experiencing booking my trip with helpful and patient Lucy.
I recently booked a holiday to south america for next year, and Nick England was great, he listened to what i wanted and delivered it all at a great price!! He even made me a lovely cup of tea!! Ive used Trailfinders before to visit Japan, South Korea, Kuala Lumpur, Vietnam, Cambodia, Phillipines, and numerous places in Thailand and every holiday has been excellent and at very good prices too. Nick England is a credit to your Birmingham branch. Can't wait to pop in to see Nick again to book my Australia and New Zealand trip. Thanks again Nick.
Great information and help planning a trip to visit relatives in America and Canada. Donna was very friendly and helpful. Thank you for taking the stress out of the planning for this trip.
Have used Trailfinders many times and will continue to do so. Always friendly, helpful and knowledgeable. Would thoroughly recommend.
Trailfinders Birmingham is a UK Travel Agency based in Birmingham, West Midlands. Trailfinders Birmingham is located at 22 The Priory Queensway, Birmingham B4 6BS, UK.
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