Staff very helpful and knowledgeable.. Always a great experience when i go in
Amazing experience in store not the greatest with choosing gifts for others however the sales associate Scott was brilliant, he was kind, funny and was amazing helping me select the right gifts! Such a legend! Thank you bud!
Helped pick some bath bombs. The service is a bit jump down your throat, tells you everything about the product origin and then a demonstration - not great when you're in a rush and know what you want. But they're nice and simply doing their jobs so I'm not going to rate them down on it.
Very disappointed with the low level of hygiene . The employee put a sticker onto the face cleanser and then put it directly into the dirty basket without wrapping it. Even worse was that the body butter I bought for a friend mingled around the hands of at least 3 people including the cashier which touched both of my products and then the money without wearing gloves. Definitely think that the staff should be more aware about the way they handle their products...
I love this Lush! The staff are so lovely and very knowledgeable of their products. They are always happy to listen to my questions, explain and make suggestions. Very obviously Eco friendly with many beautiful Vegan products. Great displays and clean store. Does get busy, will be great when they move to a bigger premises.
Lush Spa Birmingham | Fresh Handmade Cosmetics is a UK Spa based in Birmingham, West Midlands. Lush Spa Birmingham | Fresh Handmade Cosmetics is located at 143-144 New St, Birmingham B2 4NY, UK.
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