helpful and enthusiastic staff great custom service, plus wide range of products and bikes inside.
Bought a 2nd hand Dawes bike and some accessories and recieved absolutely top quality service from all staff. I have been coming here throughout my life ever since I was young and the service has always been great for as long as I can remember. 10/10 would always come back again.
I popped in on the off chance, on Saturday morning to enquire about having cleats fitted to my shoes. I had the cleats and after attempting to fit them myself I was left with some spare parts, which it turns out werent needed for my shoe type. Expecting to be asked to come back at a later date, the gentleman asked if I had the shoes with me and proceeded to fit them straightaway!He didnt just screw them in but made a visual assessment of my feet alignment and height and also advised me on the best way to clip the shoes into the pedals. He was very polite and helpful, and the atmosphere in the shop was very welcoming, with great carmaraderie amongst their customers. To top it all he didnt charge me for the fitting. THANK YOU very much to the member of staff for your time this morning, which I really appreciated. Excellent service all round, and highly recommended.
What an excellent bike shop, real enthusiastic and helpful staff. I bought a giant road bike, I had already decided what I wanted after careful consideration of other models and makes. The staff were really friendly and knowledgable and the customer care was great. The new bike was set up perfectly for me (free of charge) and indeed this saves a lot of aggro with weeks of tweaking and expensive bike fits. Strongly recommend -,please support your local bike shop as bike was same price as online. What I also found really useful is that they have a decent website . Great shop.
Had some work done on my bike in three sessions. Every time had friendly and helpful service from Ed and now the bike rides great. Also great with aftercare - went in to get some things tweaked and again friendly and professional service. And quick. Will definitely be going back. Highly recommend.
Bike Pro Racing is a UK Bicycle Store based in Birmingham, West Midlands. Bike Pro Racing is located at 50 High St, Birmingham B14 7JZ, UK.
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