They promised me a fully furnished apartment with 24/7 concierge. However upon moving in there is a wardrobe missing and limited concierge availability.I advise prospect tenants to beware from this agency and make sure everything is in writing in the contract.
NEW TENANTS BEWARE!!! Just rented a new apartment at The Bank luxurious apartments through Knight Frank and the experience so far is terrible. After moving in i tried to set up my broadband and non of the companies offer any service to this building due to some infrastructure problems. Plus, during my showing the realtor stated that there was washer/dryer but it turned out to be just a washer. Contacted Knight Frank about the matter a couple of times over the past six weeks but nothing has been resolved yet. Other tenants are facing the same issues in the building. So if you think internet and a dryer is essential dont rent at The Bank apartments.
Jamie Carter and Ellie Howells are the most efficient selling team and I cannot recommend them highly enough. They were my third agency in 7 months and agreed the sale of my property within 5 days of launching it on the market. Everything was done with upmost efficiency, courtesy and good humour. If only I had gone to them first!!!
Jamie and his team were very professional from the beginning and made the whole process effortless for us. They kept us fully informed with regular updates and even kept everything moving forward smoothly when the buyers had to go overseas for a month.
Excellent service and advice from start to finish. An honest estate agent who tells the truth and supports through the sales process. I fully recommend them.
Knight Frank Birmingham Estate Agents is a UK Real Estate Agency based in Birmingham, West Midlands. Knight Frank Birmingham Estate Agents is located at 1 Colmore Row, Birmingham B3 2BJ, UK.
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