Leaders Estate Agents, and in particular their office manager Daniel, delivered one of the most appalling experiences of customer service I have ever experienced from any business.To hook me in with an agreement to market my property with them, they overvalued my property by 30,000, advising they had a list of buyers interested in my immediate area. With few viewings and within less than a fortnight, they advised me to drop the price despite the fact it was them that told us what the house would sell for.They took photos so poor that my wife and I had to take our own photos and send them to have the sales particulars updated. They forgot to include a floorplan, omitted key features of the property and had to be prompted at every viewing to go and obtain feedback.When visiting for a second time to deal with complaints, Dan fed me nothing but platitudes and empty promises that they'd follow up with an improved service. With no progress after another month we were left with no choice but to terminate the agreement and appoint a other local agent. Things came to a head when in conversation with my wife, Dan advised he would contact a name who was looking to buy in the area and arrange a viewing. The name he quoted was my wife! He is so truly incompetent he couldn't even keep track of who he was speaking to when blurting out lie after lie after lie.I could never recommend using this absolute sham of an operation when selling your home.
Brilliant Service. Let our property in days and communication has been excellent. Very competetive rates. Would highly recommend.
I found Elaine and the team at Leaders, Maypole to be very helpful indeed. Nothing has seemed too much bother and they have always been polite , friendly and professional.I would definitely recommend their services in a heartbeat.
Elaine and her team are very professional and supportive when going through the process of buying and selling a house. They were always willing to answer my questions and nothing was too much trouble. I would recommend using this office to my friends and colleagues; and in fact anyone reading this review. This is a great team of people.
After renting a property for 13 years, the owner decided to sell, I had a couple of months to find a new home.....stressful !! Things have definitely changed since I last rented. After viewing a few properties found one with Leaders. Hannah has been so helpful, going through every step with me, keeping me updated on all procedures. Very professional Thank you
Leaders Estate Agents Maypole - Birmingham is a UK Real Estate Agency based in Birmingham, West Midlands. Leaders Estate Agents Maypole - Birmingham is located at 234-236 Sladepool Farm Rd, Birmingham B14 5EE, UK.
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